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Terms and Conditions for the "Refer a Friend" Program 

1. Eligibility 

  • The "Refer a Friend" program is open to existing clients of Goodna Veterinary Surgery 

  • Referrals must be new clients who have not previously visited the clinic. Referral Benefits 

2. Referral Benefits 

  • Referred clients will receive a $20 discount on their first visit to the clinic. 

  • Referring clients will receive a $20 credit to be applied to their next visit after the referred client completes their first appointment. 

3. Referral Process 

  • The new client must mention the referring client’s name at the time of booking or check-in. 

  • Credits and discounts cannot be applied retroactively. 

4. Usage of Credits 

  • Credits earned by the referring client can be used for any veterinary services or products at Goodna Veterinary Surgery. 

  • Credits cannot be redeemed for cash and are non-transferable. 

5. Limitations 

  • Referring clients can refer multiple friends and earn multiple $20 credits; however, only one credit can be applied per visit. 

  • The referred client must complete their first appointment for the referring client to qualify for the credit. 

6. Program Modifications 

  • Goodna Veterinary Surgery reserves the right to modify, suspend, or terminate the "Refer a Friend" program at any time without prior notice. 

7. Other Terms 

  • Discounts cannot be combined with other promotions, offers, or discounts unless specified. 

  • The program is subject to the clinic's general terms and conditions of service. 

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